Microsoft has acquired Minit, a process mining technology vendor based in Slovakia for an undisclosed sum. Microsoft hopes it will help customers to digitally transform their processes and identify which ones are good candidates for automation. Minit allows organisations to analyse, monitor, and optimise their processes by gaining deep insights into how their processes run and discover the causes of operational challenges posed by such processes.
Microsoft claims this acquisition will allow its customers to better understand their process data and drive process standardisation and improvements across a business, ensuring compliance along the way. The big tech company is committing to a software category that could be worth over $11 billion by 2030 after its 2020 acquisition of Softomotive and the launch of new capabilities in Power Automate. Minit’s customers shouldn’t expect a change in the support they are receiving, but it is still unclear whether their team will merge with Microsoft or if the teams will remain separate.
Process mining is also called task discovery and it involves identifying root causes behind workflow issues and bottlenecks by analysing data from desktop and email apps and other workflows. This is a key technology that facilitates robotic process automation (RPA) which aims to automate repetitive tasks and generate logs to further identify cost savings. This responsibility has traditionally been conducted by system integrators that map out processes after analysing workflows. RPA intends to digitise this process and reduce costs, time, and effort.
Businesses are hungry for more process data as more of them continue their digital transformation and any organisation not providing best-in-class capabilities in process mining may find it hard to offer customers a compelling solution. Process mining seems to be maturing as a market as more acquisitions are starting to be announced in the past year, along with the business process automation industry experiencing general consolidation. Task mining, process mining, and discovery are continuing to be commoditised under other major automation platforms.
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